Privacy policy

Last Updated: June 2026

Your privacy matters to us. This Privacy Policy explains what information Lift Hotter Collective collects, how we use it, who we share it with, and what rights you have. By using our website at lifthotter.com or purchasing from us, you agree to the practices described here.

Lift Hotter Collective is a DBA of Webb Capital Group LLC, located at 900 S Preston Road, Ste 50 #302, Prosper, TX 75078. For privacy-related questions, contact us at support@lifthotter.com.

Amazon orders: If you purchased through Amazon, your data is governed by Amazon's Privacy Notice. This policy applies to orders and interactions at lifthotter.com only.

1. Information We Collect

Information You Give Us

When you browse, purchase, or contact us, we may collect:

  • Identity & contact: Name, email address, phone number, billing and shipping address
  • Payment information: Credit/debit card details and billing address — processed securely by Shopify Payments and third-party payment processors. We do not store your full card number.
  • Order information: Products purchased, order history, returns, and communications
  • Account information: Password (encrypted), saved preferences, and wishlist items if you create an account
  • Communications: Messages you send us via email, contact form, or social media
  • Marketing preferences: Email opt-ins, subscription status, and promotional preferences

Information Collected Automatically

When you visit lifthotter.com, we and our third-party partners automatically collect:

  • Device & browser data: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time on site, clicks, referring URLs, and search terms
  • Location data: General geographic location based on IP address
  • Cookies and tracking technologies: See Section 5 for full details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment processing and shipping
  • Communicate with you about your orders, returns, and customer service requests
  • Send marketing emails and promotional offers (only if you opt in)
  • Personalize your shopping experience and show you relevant products
  • Run targeted advertising on Facebook, Instagram, Google, and other platforms
  • Analyze site performance, improve our website, and understand customer behavior
  • Prevent fraud, unauthorized transactions, and abuse
  • Comply with legal obligations, including tax and accounting requirements
  • Enforce our Terms of Service, Return Policy, and other agreements

3. How We Share Your Information

We do not sell your personal information for money. However, we do share data with the following categories of third parties to operate our business:

Shopify

Our store is built on Shopify. Shopify processes order data, payment information, and customer account data on our behalf. Shopify is PCI-DSS compliant. Review Shopify's Privacy Policy at shopify.com/legal/privacy.

Payment Processors

Payment transactions are processed by Shopify Payments and may involve additional processors such as Stripe. Your payment card data is encrypted and handled in accordance with PCI DSS standards. We never store your full card number.

Shipping & Fulfillment

We share your name and shipping address with carriers (such as UPS, USPS, and FedEx) to fulfill and deliver your orders.

Email Marketing — Klaviyo

We use Klaviyo to manage our email marketing. When you subscribe or purchase, your name, email address, and order data may be shared with Klaviyo to send you order confirmations, shipping updates, and (if you opt in) marketing emails. You can unsubscribe at any time using the link in any email. Review Klaviyo's Privacy Policy at klaviyo.com/legal/privacy-notice.

Advertising — Meta (Facebook & Instagram)

We use the Meta Pixel on our website. This tool allows Meta to collect information about your activity on lifthotter.com and use it to show you relevant ads on Facebook and Instagram. Meta may receive data including pages you visited, products you viewed, items added to cart, and purchases made. This data sharing may constitute a "sale" or "sharing" of personal information under certain state privacy laws. You can opt out via your Facebook ad preferences or by using the Your Privacy Choices link on our site. Review Meta's Privacy Policy at facebook.com/privacy/policy.

Advertising — Google

We use Google Ads and Google Analytics to track site performance and run advertising campaigns. Google may collect data about your visits to lifthotter.com through cookies and use it to serve you relevant ads across Google's network. This data sharing may constitute a "sale" or "sharing" of personal information under certain state privacy laws. You can opt out via Google's Ad Settings or by installing the Google Analytics Opt-out Browser Add-on. Review Google's Privacy Policy at policies.google.com/privacy.

Other Service Providers

We may share data with other third-party vendors who help us operate our business (such as customer support tools, analytics providers, and fraud prevention services). These providers are contractually required to protect your data and may only use it to provide services to us.

Legal Requirements

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Lift Hotter Collective or Webb Capital Group LLC is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our site before your data is transferred and becomes subject to a different privacy policy.

4. Email Marketing & Communications

If you opt in to marketing emails, we will send you promotions, new product announcements, and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing support@lifthotter.com.

We may still send you transactional emails (order confirmations, shipping updates, return confirmations) even if you unsubscribe from marketing, as these are necessary to fulfill your order.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our site, remember your preferences, and deliver relevant advertising. Here's what we use:

  • Essential cookies: Required for the site to function — shopping cart, checkout, and login sessions
  • Analytics cookies: Google Analytics tracks site usage to help us improve performance
  • Marketing cookies: Meta Pixel and Google Ads track conversions and enable retargeting advertising
  • Preference cookies: Remember your language, currency, and other settings

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You can also opt out of interest-based advertising through the Digital Advertising Alliance or Network Advertising Initiative.

We honor the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will treat it as a valid opt-out of the sale and sharing of your personal information.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy:

  • Order and transaction data: 7 years (required for tax and accounting purposes)
  • Customer account data: While your account is active, plus 2 years after last activity
  • Marketing data: Until you unsubscribe or request deletion
  • Analytics data: Up to 26 months (per Google Analytics default settings)

7. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

All U.S. Residents

  • Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to delete: Request deletion of your personal information, subject to certain exceptions
  • Right to correct: Request correction of inaccurate personal information
  • Right to opt out: Opt out of the sale or sharing of your personal information for targeted advertising
  • Right to non-discrimination: We will not discriminate against you for exercising any of these rights

Texas Residents (Texas Data Privacy and Security Act)

As a Texas-based business, we comply with the Texas Data Privacy and Security Act (TDPSA). Texas residents have the rights listed above plus the right to appeal our response to a privacy request. To submit a request or appeal, email support@lifthotter.com with the subject line "Texas Privacy Request."

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know, delete, correct, opt out of sale/sharing, and limit use of sensitive personal information. To submit a CCPA request, email support@lifthotter.com with "California Privacy Request" in the subject line. We will respond within 45 days.

How to Exercise Your Rights

To submit any privacy request, email us at support@lifthotter.com with your full name, email address used for your account or purchase, and the specific right you wish to exercise. We will verify your identity before processing your request and respond within 45 days.

You can also use the Your Privacy Choices link in our website footer to opt out of data sharing for targeted advertising.

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our site, PCI-DSS compliant payment processing, and access controls limiting who within our organization can access customer data.

No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at support@lifthotter.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe we have collected information from a child, contact us at support@lifthotter.com.

10. Third-Party Links

Our website may contain links to third-party sites including our social media profiles on Instagram, TikTok, and Pinterest (@lifthotter). We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you by email if the changes significantly affect your rights. Your continued use of our site after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions, requests, or concerns:

📧 support@lifthotter.com
🌐 lifthotter.com
📮 Lift Hotter Collective (Webb Capital Group LLC)
900 S Preston Road, Ste 50 #302
Prosper, TX 75078

We aim to respond to all privacy inquiries within 5 business days.

Lift Hotter Collective is a DBA of Webb Capital Group LLC.